The AI Copilot BETA is an advanced solution designed to automate the management of knowledge articles and customer communication within TOPdesk. By leveraging Microsoft Azure's powerful AI services, our AI Copilot can automatically download knowledge items from TOPdesk and generate draft responses that operators can easily customize and send to the end-user. This allows operators to spend more time focusing on customer satisfaction rather than searching through the knowledge base.

If you are interested in this solution, please fill out the form, and you will be contacted shortly. Since we are currently in the beta phase, the signup process will be handled manually. As we move forward, we plan to add more functionality, and the potential for our AI Copilot to serve your organization is extensive. Our goal is to make this solution "platform-independent."